REAL TIME REVIEWS FOR TRENCHLESS PIPE AND SEWER REPAIR COMPANY
The Reputation Platform that Works!
REAL TIME REVIEWS SOFTWARE FOR TRENCHLESS PIPE AND SEWER CONTRACTORS
You might not know it, but reviews are the most important thing you can have to grow your trenchless pipe and sewer business. The search for service providers in your local area begins online, and one of the first things people do is seek out online reviews to find a company they feel they can trust. If you only have one or two reviews and they are old, you are probably already at the bottom of the list below your competition.
RealTime360 has the top solutions that can help you manage your online reputation and gain the confidence of people seeking services like yours in the local area.
THE IMPORTANCE OF ONLINE REVIEWS FOR
TRENCHLESS PIPE AND SEWER BUSINESSES
The problem with your online reputation is that if you do not actively manage it, then it can harm your business. Nearly 87% of customers begin their purchase process with online research. Most read at least 10 online reviews before they decide to make a decision. Some statistics say this number is even higher, and if your services are something that will cost a significant amount of money, you can expect that they will read even more.
The problem is that most businesses do not have time to manage their online reputation and respond to reviews. For one thing, they can be scattered across the Internet, and you would have to scour through many different websites to find them all. Secondly, it takes time to respond to each one, but it is very important to build your online reputation and help your business grow. Fortunately, Real Time Review software can take care of this for you and bring all of your online reviews together on a single dashboard.
WHY TRENCHLESS PIPE AND SEWER SPECIALISTS CHOOSE
REAL TIME REVIEWS
Real Time Reviews scours the Internet for reviews about your business. It brings them together onto a dashboard where you can easily get an overview of what people are saying about you, respond to reviews, and see what people are saying about every one of your technicians. You can easily post positive reviews to places like Facebook, Google, other social media, and service aggregator websites with a click of a button. The idea is to build a positive portfolio of customers who have worked with you and sing your praises.
Unfortunately, bad reviews happen to everyone from time to time, but it is how you respond to a negative review that can determine whether other people will choose to trust you in the future or move on to your competition. If someone posted a review on a website and you were not aware of it, your lack of response could be construed as admitting that the issue was your fault.
It takes many more positive reviews to overcome the effects of a single negative one. That is why it is important to have software that can let you know when a review was posted. Responding correctly can help you turn a negative experience into a positive one.
HOW REAL TIME REVIEWS WORKS
Real Time Reviews help you build your online reputation and make sure that your business is always presented in the best light. This software makes managing your reviews quick and easy because all of the reviews can be responded to at once through a single dashboard. This saves you and your staff many hours a week.
The best part is that this software can do much more than help you find and respond to reviews. You can see which of your employees gets the most positive reviews and make a game out of it with prizes for the employee that gets the most positive reviews in a period. This is something fun for your employees to motivate them, and it can help you build your online reputation quickly. Our software gives you the tools you need to do this. The software also allows your employees to capture reviews while they are with the customer, and it is fresh in their minds.
WHAT YOU GAIN FROM
REAL TIME REVIEWS
Real Time Reviews is an excellent standalone package, but it also integrates with our other products, including Real Time Chat and Real Time Social. Real Time Reviews makes it easy to manage your reputation from a single location. Here are some of the features you will get.
REAL TIME REVIEW ALERTS
REVIEW MANAGEMENT DASHBOARD
BULK AND SINGLE REVIEW REQUESTS BY TEXT OR EMAIL
EMPLOYEE-LEVEL REVIEW TRACKING FOR GAMIFICATION
GOOGLE LOCAL SERVICE ADS REVIEW WORKFLOW
HARNESSING THE POWER OF REPUTATION MANAGEMENT FOR
TRENCHLESS PIPE AND SEWER CONTRACTORS
The reason our team built Real Time Review software is that we know the importance of building your online reputation, and we know how difficult and time-consuming it is. When looking for local services, it was found that about 82% of customers go to their family and friends and ask their advice before making a purchase.
Reputation plays an important role in advertising, and a customer needs to hear company claims between three and five times before they will consider picking up the phone and making contact or placing an order.
In this same study, nearly 70% of all people said they would trust an online review the first time. It is easy to see the value of a single online review.
When making a bigger purchase, you could expect that the customer will want to see a larger number of positive online reviews and that they will carefully scrutinize any negative ones. Customers need to see an average of 40 online reviews before they will believe that you have earned a four or five-star rating.