REAL TIME REVIEWS FOR HVAC
The Reputation Platform that Works!
REAL TIME REVIEWS REPUTATION MANAGEMENT SOLUTIONS FOR HVAC SPECIALISTS
You probably already know the value of word-of-mouth advertising for your HVAC business. If someone recommends your business, it is the best free advertising that you can get. The same can be said for online reviews and your online reputation. Real Time Reviews is a software solution that can help you keep track of your reviews online and respond to them, but it can do much more to help you grow your business.
ONLINE REVIEWS FOR
Before they pick up the phone and call you, 87% of customers will do online research, This includes reading at least ten reviews or more before they decide to visit your website or give you a call. Unfortunately, people are quicker to post a negative review than a positive one.
The damage that can be done by one negative review can be difficult to overcome. You have to work hard to gain positive reviews to overcome the opinion of one person. Even if it was not your fault, it can still cause others to have doubts.
Even if you are one of the best in your business, you can be assured that at some point someone will post a negative review. How you handle this situation determines whether it will harm your business do the opposite and solidify your customer’s confidence in your business. The worst thing you can do is to ignore it, but the first step is finding it in the first place.
BENEFITS OF REAL TIME REVIEWS FOR
It is more important now than ever to actively manage your online reputation. It is difficult to keep track of all of the places people can post reviews. You and your staff do not have time to monitor the web in case someone posts a review about you. That is why Real Time Reviews software solution was developed.
This software searches the Internet for someone who has posted a review about your business. When it finds it, it puts it on a single dashboard where you can manage it quickly and easily. You do not have to worry about someone posting something about you that you do not know about. This allows you to play a proactive role in managing your online reputation and making sure that you always show your best side to the public. This software makes managing your online reputation and responding to reviews quickly and easy, but it can also do several other things.
This software has reporting and tracking functions that help you understand what people are saying about you and get a bird's eye preview of your reputation. This can help you plan strategies to build on your strengths and overcome challenges that you might not have known you have. It gives you an honest opinion of what people think about your HVAC services.
The software also allows you to see which employees are generating the most positive and negative reviews. You can encourage employees to get reviews while they are on a call while it is still fresh on the customer's mind. This function of the software also lets you run competitions to see who can get the most positive reviews in a certain amount of time. This can help you build a vast portfolio of positive reviews and help you solidify your online reputation.
WHAT YOU GET WITH REAL TIME REVIEWS
Real Time Reviews integrates with our other products, including Real Time Chat and Real Time Social. Here are some of the features you will get with the software:
Real Time Reviews is powerful software that can help you keep track of reviews on social media, Google, and service aggregator sites. You can help improve your star ratings and continually add a review, so they are relevant.
WHAT YOU GET FROM THE
REAL TIME REVIEW SOFTWARE
Real Time Reviews make it easy to manage your reputation from a single location. The most important thing you get is a valuable insight into how your business is viewed in the community. Here are some of the features that come with the software package.
REAL TIME REVIEW ALERTS
REVIEW MANAGEMENT DASHBOARD
BULK AND SINGLE REVIEW REQUESTS BY TEXT OR EMAIL
EMPLOYEE-LEVEL REVIEW TRACKING FOR GAMIFICATION
GOOGLE LOCAL SERVICE ADS REVIEW WORKFLOW
THE POWER OF REVIEW MANAGEMENT SOFTWARE FOR
Real Time Reviews was built to help make managing your online reputation easier. We know that when customers in your area are looking for service providers, nearly 82% will go to their family and friends first to ask for recommendations and advice. The power of other people’s opinions about you will have a greater impact than any advertising campaign. You want to make sure this is working for you and not against you.
The customer needs to hear your company claims between three to five times before they will believe them. The power of reviews is that 70% of all people say they would trust an online review from a perfect stranger the first time. Now you can see the power of managing or online reviews to build your business.
On average, customers need to view 40 online reviews before they will consider your four or five-star rating to be valid. They also place more trust in non-paid versus paid reviews. Today's audience does not want you to tell them how good you are, but they want to see what other people have to say about you first. They will place more trust in a review that has a few complaints but that is mostly positive, and they might not trust one that is too sparkly.